Terms of sale.

Who you're buying from

Nets & Shots, D43, Sushant Lok III, Near MG Showroom, Opposite The Vensej Mall, Sector 57, Gurugram 122003, Haryana, India. Phone and WhatsApp 9625561867, email netsandshots@gmail.com.

What you're buying

• A package is a number of overs on our indoor nets at Sector 57, Gurugram, to use across as many sessions as you like before it expires.
• Sessions are subject to slot availability: please book ahead on WhatsApp or at the desk.
• Prices are in Indian rupees, as shown when you buy.

Paying online

• You pay by UPI to our merchant account, NETS AND SHOTS, Gurgaon.
• Your order is confirmed only after we've checked the payment with our bank. Please send the payment screenshot with your order on WhatsApp.
• If we can't confirm a payment or fulfil an order, we refund it in full (see the refund policy).

Validity

• Each package is valid for the period shown with it. Overs not used by then lapse.
• A package bought for yourself starts on the day we add it to your account. A gifted package starts on the recipient's first visit.

Gifts

• After we confirm the payment, we send the gift card on WhatsApp (and email, if given). The recipient shows it at the desk on their first visit.
• Gift cards can't be exchanged for cash. Refunds go to the person who paid.

Offers

Diwali offer: bonus overs on packages bought and paid for by 15 November (100 overs +30, 200 +40, 300 +50, 500 +60), at the usual price and with the usual validity. Bonus overs have no cash value.

Refunds

See our refund & cancellation policy.

Complaints

Contact us using the details below. We acknowledge every complaint within 48 hours and resolve it within one month. These terms are governed by Indian law; the courts at Gurugram have jurisdiction.